Frequently Asked Questions
Everything you need to know about your Glade gear.
How do I choose the right lens for different light conditions?
We offer a range of VLT (Visible Light Transmission) ratings. Our photochromic lenses automatically adjust to changing light, while our high-contrast lenses are categorized for 'Full Sun', 'Mixed Clouds', or 'Low Light/Storm' conditions.
What is your return policy for goggles and helmets?
We offer a 30-day trial period. If you are not 100% satisfied with the fit or performance of your gear, you can return it for a full refund, provided it is in its original packaging and shows no signs of damage.
Do your goggles fit with all helmet brands?
Glade goggles are designed with a universal fit shape and silicone-backed straps to integrate seamlessly with most major helmet brands, though they pair best with Glade helmets for a gap-free fit.
How should I clean and store my goggles to prevent fogging?
Always use the included microfiber bag to wipe the outer lens. Never wipe the inner lens when wet, as this can damage the anti-fog coating. Store them in a cool, dry place away from direct heat.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear before a specific trip or weekend on the slopes.
Do you offer a warranty on your products?
Yes, all Glade products are backed by a limited lifetime warranty against manufacturing defects. If your gear fails due to a production error, we will repair or replace it at no cost to you.